How Do Preppy Payment Plans Work?
Understand recurring monthly payments, and what happens if your account becomes delinquent.
If you enroll in a Preppy program using a payment plan, you are agreeing to make recurring monthly payments until your balance is paid in full.
When you enroll, your card will be placed on file, and it will be charged automatically each month according to your payment plan.
When Will My Monthly Payment Be Charged?
Your monthly payment is typically charged on the same day of the month as your original enrollment date.
For example, if you enrolled on the 10th of the month, your payment plan will generally be charged on the 10th of each following month until your balance is paid.
Can I Update My Payment Method?
Yes. It’s best to update your payment method before your next scheduled payment date to avoid failed payments or interruptions to your account access.
To request a payment method update, contact Preppy Support at help@preppy.org.
What Happens If My Payment Fails?
If your monthly payment fails, your account may become delinquent.
A payment may fail for reasons such as:
- An expired card
- Insufficient funds
- A declined transaction
- A card that has been replaced or canceled
- Incorrect or outdated billing information
If this happens, please contact Preppy Support as soon as possible so they can help you review your account and discuss next steps.
Can My Program Access Be Blocked If My Payments Become Delinquent?
Yes. If your account becomes delinquent, your access to your Preppy program may be temporarily blocked until your account is brought back into good standing.
This means you may lose access to your coursework, program materials, or other student services while your account remains past due.
How Can I Avoid Payment Issues?
To help keep your account current:
- Make sure your card on file is active and up to date
- Keep enough funds available before your monthly payment date
- Contact Support before your payment date if you need help
- Reach out quickly if a payment fails
Key Takeaway
Your Preppy payment plan is billed automatically each month to the card on file. If payments become past due, your program access may be temporarily blocked until your account is brought back into good standing.
For help with your payment plan, contact Preppy Support at help@preppy.org.